Tim Hortons

Great

The most rude staff ever. Got my order wrong three times.

Last night we order for London fog and the lady working there give us chai tea latte instead .

On 29th march, I went to this tims while coming back from my work and ordered plain bagel with cream cheese. Firstly bagel wasn’t cut and it was totally cold bagel like they didn’t even toasted bagel. I asked for double toasted bagel. I agree they have timer but i think customer service is much more important than your timer. In such a snow i came to have a bagel and this the customer service they are providing. I would never visit this tim again. I don’t understand what the point of serving if you cannot make peoples food properly. We can clearly see bagel is not double toasted.

This is the 5th time they ruined my order. This time they didn’t put wiped cream on top although i have told them to put whipped cream on top 2 times on drive thru and when i told the lady that there is more whipped cream she said “sorry no punch”

Best customer service in sunridge mall

Plz Tell your employees not to laugh at customers while taking orders .