I genuinely do not understand why there is this much dissatisfaction with this place. I dropped by on a Sunday evening, placed an order at one of the kiosks, and my drink was ready in less than 5 mins. The two ladies working behind the counter were friendly and patiently answered my queries. Got the black sugar cocoa drink which I enjoyed it very much. The boba are the best of any bubble tea chain store, with the right amount of chew and sweetness. Just note that street parking is always very limited.
Great spot for Boba. Love the signature brown sugar boba.
I made a mobile order, came to the store after receiving ready to pickup, and no one there in the store. The staff just left a note saying will be back in 15 mins. Have waited over 15 mins and no one back
Upon placing my order, I specifically requested less ice for the Strawberry Mochi. However, I was disappointed to find that not only did the drink contain a substantial amount of ice, but it was also overly filled with toppings. This combination unfortunately detracted from the overall enjoyment and flavor balance of the drink. Additionally, I had similar concerns with the Tiger Meets Mochi. The beverage was notably bitter, and the distinct flavor of black sugar, which I was looking forward to, was regrettably undetectable. This aspect of the drink did not meet my expectations based on the description provided.
The service at this place ruined the food experience. It was my first time at a Tiger Suger Place and we were placing the order on the kiosk. There was a young adult behind the counter who was giving us suggestions and knew our order. Later we learnt that we could have gotten a 3rd Boba free since we ordered 2 but this guy refused since we ordered at the kiosk. He was fully listening to our order but never bothered to notify us about the promotion.
Needless to say, BEST boba around Cambridge.
Great place to get your boba fix, not a lot of inside seating, but if you happen to get one, it’s a good place to watch people. Lots of drink variants, I really like that they have non-dairy milk options.
Not sure about the 1 star ratings but we had a pleasant experience today. Got offered the promotion B2G1. Good drinks and yes we were able to modify sugar and ice.