Third Culture Bakery Berkeley

I'm just throwing this rating in here. I loved the donuts, the drinks, and the muffins so much. I live in Denver and at least 5 people I know personally miss Third Culture so much. We crave it all the time and wish you could bring it back to Denver!!!!

Responding to comments below, I clearly ordered 2 salted caramel matchas--it was the reson we came. The owner handed me two normal matcha, and when I asked if they had caramel he said no. I indicated that I had ordered *caramel* matcha, he said, "well those cost more." So I offered to pay the difference. He balked so I asked, "can you just put some caramel in there?" But he said it is a no, it had honey. At this point, it felt too discouraging to beg him to make corrected drinks (which is what I should have done), so I went back and ordered 1 more caramel matcha. The assertion that the owner "offered to remake it" is false. He stared downwards and begrudgingly--although by now I had offered to both pay the difference and let him just dump some caramel in there--sighed, "I'd have to remake it." Stupidly, at this point I said ok, I guess I'll buy a caramel matcha, to which he asked "are you sure?" And when I left I told him how upset I was to have to repurchase drinks because of his mistake. Deliberatley misconstrued as if I "put him in a pickle????" I clearly wanted the correct drink and he clearly made it as hard as possible to do anything other than buy more drinks. I should have just said--yes, sighing owner man, make me the drink I ordered, I can pay cash difference, or he should have just done it, full stop. My husband did drink the one normal matcha and the other normal matcha went in the trash. I'm astonished at a shop that doesn't correct its staff's mistakes and even went so far as to argue the facts of a 5 star review left by someone who is a weekly customer. Thank you for multiple reasons to stop coming frequently and recommending your shop. Previous (5 star) review: Owner will not remake drinks the staff order incorrectly so CHECK YOUR ORDER. But products are delicious and hours are great, I'll be on pause because it's annoying to get wrong products but we've been regulars and love this place. Owners response to my 5 star review: Response from the owner an hour ago Hey Cate - I was the owner handing you the drinks on Saturday 3/2. I believe our cashier misheard your drink order so when I handed you your beverage, you asked if we can add the maple syrup into the drink and I told ya it would be too sweet since it had honey already in there. When I asked if you wanted us to remake it, you said it was fine and that your husband would drink it, and you'll just buy another one. So we did just that! Very happy to remake whatever you wanted but kinda puts us and anyone on our team in a pickle here since you told us that you didn't want us to remake your drink! All the love and hope this was just a sort of miscommunication that can be sorted out in the future.

Really dislike the business practices of this place. Trying to bully smaller, family run Asian American businesses with frivolous legal action knowing they don't have the financial resources to protect themselves is disgraceful behavior. Thought everyone should know and avoid this place. (They are also removing all negative reviews of their business, which I don't understand why Google allows it to happen.)

Never disappoints!

The original mochi muffin never disappoints, and their recent explorations into new flavors like the red velvet muffin have been divine. Also a great spot to pick up teas and jams. Super recommend for supplies for gift baskets as well

Absolutely delish