I recently had a family dinner at the Turf Club Bar in Disney Saratoga Springs on New Year Eve. We made a reservation for 4:50 pm, hoping to enjoy a memorable meal together. Unfortunately, our experience fell short of our expectations. Upon arrival, we promptly ordered our drinks and food. To our surprise, the appetizers arrived within five minutes, which initially seemed impressive. However, we soon realized that the soup was not hot at all. We immediately brought this to the attention of our waitress, who kindly took it back to the kitchen. Another waitress later brought a fresh bowl of soup, which was appreciated. While still enjoying our appetizers, around 10 minutes later all three of our main courses were brought to the table. This was quite frustrating as we had not finished our appetizers, leaving us with limited space on the table. Despite explicitly requesting our waitress to slow down the pace, it seemed as though the staff disregarded our request and rushed us through our meal. To make matters worse, the main courses were not even served hot. This lack of attention to detail further dampened our dining experience. Considering the price we paid for this dinner, we expected both exceptional service and quality food, but unfortunately, neither was delivered. Overall, we left the Turf Club Bar feeling extremely disappointed. We had hoped for a pleasant dining experience to celebrate the holiday, but instead, we encountered multiple issues that hindered our enjoyment. Considering the price point, we expected a higher level of service and better-prepared dishes. Regrettably, this was not the case. We sincerely hope that the Turf Club Bar takes this feedback into consideration and works towards improving their service and food quality. As a loyal Disney guest, it is disheartening to have such a subpar experience. We hope that future diners have a more enjoyable time at the Turf Club Bar.