The Star on Grand

4.5
(951 Reviews)
$$Pizza, Bar, Family
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Ratings of The Star on Grand

google
Google
4.5
(951 Reviews)
yelp
Yelp
4.0
(1,006 Reviews)

Happy Hours & Specials

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Photos

  • Business Photo
  • Business Photo
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  • Business Photo
  • Business Photo

Location & Hours

Chicago-style pizza, subs & salads in airy digs with exposed-brick walls, chandeliers & a full bar.

3425 Grand Ave
Oakland, CA 94610
Monday
11:30 AM - 9:00 PM
Tuesday
11:30 AM - 9:00 PM
Wednesday
11:30 AM - 9:00 PM
Thursday
11:30 AM - 9:00 PM
Friday
11:30 AM - 10:00 PM
Saturday
11:30 AM - 10:00 PM
Sunday
11:30 AM - 9:00 PM

Recent Reviews

google
Jan 2024
Same thing that happened with their SF places. Strong opening, then the quality just plummets.
google
Jan 2024
Today (1/17/2024) Me, my Mom, and My girlfriend decided to dine in at Stars and was left disappointed and dissatisfied due to the passive aggressive racism. My server with the dark hair and glasses made it seem as if we (POC) did not exist.. she went a minute without checking on us but the ladies seated behind us received so many laughs and giggles(i’ll leave you to guess what color they were). The food is amazing and we spend a lot of money at this location to be treated as if we don’t exist Lol. I don’t know what type of business you’ll are running, but please be caution with how you treat people. Exactly why we did not leave her a tip! If I place a Pick-Up order and decide to dine-in instead, then that’s what you’ll do! I am paying for this meal and without me or other customers putting money into this establishment, you’ll would be SOL! Treat all customers with respect. *** Below I will leave the reviews from my Mom and Girlfriend. **** Moms review: The service we received was horrible, the waitress and manager acted as if we weren’t there after being asked a question. After being ignored for at least 45 minutes, we were able to get the waitress attention and she stated ‘I thought your order was placed! Clearly that was a lie when others came in after us and received their food. My girlfriend: I could barely finish a sentence without being interrupted with the male manager who is EXTREMELY PASSIVE in his position. He even walked away mid conversation and had the nerve to say “thank you ladies” when we were still talking about how we wanted to receive our food.
google
Jan 2024
Let's just say the people who work here hasn't had REAL customer service training!! The mistake with our take out order was a simple fix and the Manager blew me off over the phone when I tried to fix it. SO!! My Husband and I drove the 30 miles back with the pizza only to be treated unfairly. The pizza was changed but I knew the manager wasn't going to email me or do anything he said he was over the phone. I've worked in customer service for more than 10 years and these folks don't know how to treat people. I also felt uncomfortable there while we waited. Like we were there to hurt someone.. The staff was scared to take our order. We go through this everyday of our lives...why do we have to go through this when we just wanted good pizza and a movie. The person who told us about your place now knows certain people are not welcomed at The Star on grand...We give this place no stars.. Treat people like people not colors!!!! It is bad when your word means nothing and the problem was never fixed...no apology or nothing...will never spend my money here agian. Never!!
google
Jan 2024
Es muy Rico todo, recomiendo la Hamburguesa bbq y la sopa de tomate el sándwich y las papas de camote son deliciosas
google
Dec 2023
Poor service, extensive wait times even during holidays, lack of attention, and disregard
google
Nov 2023
Our favorite pizza in the Bay for over three years now! Quality remains impeccable over the years.
google
Nov 2023
Absolutely love this location. The Detroit style pizza is hands down the best. We love all the pizza options and the wings. Bring the kids, go on a date here. You won't be disappointed.


Nearby Locations

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(510) 843-7827

3425 Grand Ave, Oakland, CA 94610