Nashville Public Library Richland Park Branch

I just moved to Nashville and wanted to go to the library and get a new card since I am new here. Zoey was fantastic and helped me every step of the way from signing me up and even telling me about the $10 program the run every month. The real MVP here was Ben!!! That man deserves a 10/10 in my eyes he was such a great help and I will forever praise him! This was by far my favorite experience at any library I’ve ever been to and I’m so thankful for Ben and Zoey!!

Always an enjoyable experience. Love the staff. They’re really great with kids and very helpful.

Nice looking library and very nice staff

Great smaller library that the kids love.

Lovely library. Very neat and clean. Friendly staff. Lots of public computers.

Nobody answers the phone when you call during open business hours. It's just a recorded message

Visited this branch today. Very friendly and courteous staff and I loved the down home feel of this library! Parking is no issue and the park surrounding it is fantastic. They have youth and kid’s activities available. Recommend this place for local residents! What a super resource for this community!

It was a great experience! I forgot to ask the staff member's name, but she was knowledgeable and kind. And I'm very excited to have access to Nashville Public Library's online resources again!

Very kid friendly.

I went with my two special needs toddlers a couple of days ago and though the toddler play area was nice, an interaction with one of the librarians left a bad taste in my mouth. This was my children's first visit to the library, and since they're so young they were eager to explore and connect with people there. They stayed near me in the toddler area for the most part, but one time my son ran off. He's speech delayed and doesn't understand things receptively just yet, so although I told him to "come back" he didn't understand. I quickly got my daughter situated, then ran after him after 3 seconds. As I was on my way, the librarian loudly says "He was ALL the way on the other side of the library. Can you PLEASE keep an eye on him." I was taken aback since this was only his first time running away, but her stating that I need to keep an eye on him implied that I wasn't watching him, which is very untrue. I'd understand more if she pulled me to the side to speak about it, but her loudly stating in front of everyone that I need to keep an eye on my toddler who had only ran away moments before was a bit much. This was our first time visiting, so naturally he wanted to explore, but of course I'm aware that a child should know to stay in the area, so he would eventually learn the rules after a few visits of me helping him understand. As his speech improves he gets better with following directions, and I'm always always always very vigilant about keeping tabs on where my kids are, trying my best to keep them quiet, and I'm very very attentive to them at all times. I could have explained all of that to her had she pulled me aside to chat. Instead of a private convo to support, she assumed I wasn't watching my babies, simply because my kid's legs move faster than mine (and also because I have another child I'm juggling). All in all, I would have brushed it off had she politely and privately spoken to me, but her publicly chastising me instead of being curious did not invite for discussion and understanding. It felt very unwelcoming to have a negative spotlight added to an already stressful situation as a mom trying her best two manage two wiggling toddlers. Having courtesy goes a long way, and hopefully future visitors are treated with more compassion and consideration than I was that day.