The Rec Room

I've been a regular at the Rec Room for several years but only decided to write a review now. I mainly come here for the arcade games as I usually would rather eat elsewhere when it comes to lunch or dinner. So it's pretty much pointless to check my bags at the entrance for any food or drinks on me as I don't even plan on consuming their stuff even if I had an empty stomach, unless it's free or part of a promotion lol XD They have a great selection of arcade games and my favourites are Down the Clown, Basketball, Pop the Lock, Crazy Tower, Hoopla, Quik Drop, and Grand Piano Keys as I can get jackpots on them frequently (or the highest score when it comes to Grand Piano Keys). They have a wide variety of prizes for redemption, such as MK, Kate Spade, and Coach purses/wallets, Nintendo Switch (as well as games and controllers), huge legos (i.e. Eiffel Tower, Bowser, Millennium Falcon, Iron Man, etc), Apple watches, Yeti bottles, Bose bluetooth speakers, Robot vacuums, etc. However, it's better to redeem them at the Mississauga and Barrie locations though. However, there are several things they certainly need to improve on: 1) Their games break somewhat often and sometimes the employees are not even aware of it until I tell them about it. For example, on more than one occasion, one of the pegs on Hoopla wasn't registering the hoop that I had thrown and hooked onto it, which prevented me from progressing to the bonus round to get the jackpot. However, I didn't tell the employees about it and low and behold, the next time I went, it was still broken. This time, when I told the employee about it, he told me he wasn't even aware of the malfunction but that he will look into it. Then you have the Beanbag Toss game. Some months ago, the red hole wasn't working so it didn't register when you get a red streak bonus. Recently, the blue and green holes stopped registering the blue and green streak bonuses yet the red one is fixed. I suspect that the employees won't be aware of it unless we tell them. As for the Crazy Tower game, sometimes the game deducts your credits when you scan your band on it yet it fails to let you play, which results in you getting zero tickets but having 4 credits deducted from your band. Every time when this happens, I end up having to tell the employees about it so they can return the 4 credits to me. These are just some examples of the malfunctions and I really hope that they can be more diligent about fixing the games or even just have more frequent inspections on the games. 2) Whenever they close their WHOLE ENTIRE arcade for HOURS ON END for private functions, (step aside, arcade Gods and Goddesses! Make way for these... hmm what are they called again? XD) they don't have the courtesy to inform you via Instagram, Google, and/or their website. Instead, you only find out at the entrance via some sad looking notices/papers taped on the doors. They should thank Octo Zone for holding down the fort for them while they're in la-la land lol! XD 3) Some of the employees are clueless when it comes to processing their deals/promotions. One time, the employee took so long to process the deal on our band (40 min+) that it made me miss out on the chance to play the basketball game to get a jackpot of nearly 300 tickets... So not cool =( 4) The downtown location is a lot less spacious than the Mississauga and Barrie locations so sometimes people will shove past you while you're playing a reflex/reaction/timing game that requires deep concentration such as Pop the Lock and Crazy Tower. Surely there are ways to better organize their machines, such as opening up the back room (and think tetris! XD). 5) Even though they already have a wide selection of games and redemption items, it doesn't hurt for them to get some more such as Strike it Rich, Gear Up, etc. As for the redemption items, it would be nice if they can get some kitchen appliances or some other practical items in addition to those they already have.

Rec Room Toronto offers an electrifying entertainment experience in the heart of the city. With a wide range of activities including arcade games, virtual reality experiences, and live performances, there's something for everyone. The diverse menu features delicious bites and refreshing drinks, while the friendly staff ensure a seamless visit. It's the perfect destination for a memorable night out.

Amazing service super kind and attentive people Would recommend to anyone trying to chill and have fun!!

Had an absolutely wonderful time while in town for the trade show with my coworkers. Our server went above and beyond and would find us to let us know when our food was being served and give us our drinks rather than simply leaving them on our table.

Kid-friendliness: There are many arcade games for kids and also the restaurant has a kids menu which offers a set menu with food, desert and drink options.