The Quimby Restaurant

After an unexpectedly challenging day, including canceled flights on my birthday, I found myself staying at the hotel connected to this restaurant. Understanding that the day’s earlier mishaps were due to unforeseen circumstances, I looked forward to ending the day on a positive note with a good meal and a birthday cake. I chose to place a pick-up order to avoid the additional room delivery charge. The online estimate was 30 minutes, yet my order wasn’t ready even after 45 minutes. While delays are understandable, especially if the restaurant was busy, what followed was quite disappointing. Upon reviewing the bill, I noticed several discrepancies. The charge was significantly higher than expected: $71.06 compared to the anticipated $48 (or around $54 with taxes). I was charged for a more expensive dessert than the one I ordered, a delivery fee (despite it being a pick-up order), and gratitude fee typically reserved for dine-in service. My issue isn't with the fees themselves but with the transparency. These additional charges were not mentioned at the time of ordering, which led to an unfortunate surprise at checkout. Due to these unexpected costs, I had to cancel my order, as it exceeded my budget. I appreciated the understanding and kindness of the staff member who helped cancel my order. However, it was disheartening to end my birthday without the meal I had looked forward to. I believe transparency with pricing and fees at the time of ordering could greatly improve the customer experience and avoid similar situations in the future. Thank you for considering this feedback.

Hidden Gem! Our waiter Lawrence made our experience great even thou the kitchen had trouble getting our plates our quicker. THE FOOD WAS AMAZING! HAD THE STEAK FRITTES AND THE FLAVOR OF THE CHIMICHURRI WAS DELICIOUS! The restaurant had great music and ambiance. Definitely 2 thumbs up and we will be back. Only prob is having to park on the street. $35 to park in their lot if your not staying at the hotel is a RIPOFF.

After a long 48 hours of flight cancellations and delays I ended up here with my 3 children and niece. The tiny yet delicious buffet had well seasoned wholesome food. The large majority of the staff were sour and unwelcoming to folks with food vouchers, but Williams and Althea at lunch and Nelson at dinner showed us so much kindness and grace and it is because of them I am writing this review. Those three people were so accommodating within the limited decisions they could make and helped our exhausted group feel like we were welcome here whether it was our airline paying for our food or coming out of my own pocket. So when I return to Queens again under better circumstances, I plan to comeback here to enjoy more of the amazing food and hopefully better service from the entire staff not just Williams, Althea and Nikko. I thank everyone who was kind to us and especially making something special for my children to make them feel better after two crappy days of shuttling between the airport and the hotel. To upper management, regardless of a customers circumstances, all of your customers should be treated as valuable customers. The vouchers you’re getting are not free and you are getting paid for the food and service we get.

Food was pretty good for a hotel restaurant. They did mess up my order (I ordered the pepperoni flatbread and got the margarita) and they made it right by comping two of my drinks. Very nice staff! Damion was wonderful, especially considering he was the only server at lunch time.

I stayed at the residence inn across the street. Not too many options for food around the hotel unless you wanted to Uber which I did not. I ended up coming here since it was convenient. Menu items were overpriced, I went with the burger which cost just under 30 bucks with tax. I ordered it medium rare, got it medium well. That was a bummer. Besides that, the service was pretty good. It was a Wednesday night so it wasn't crowded so the food came quick. The biggest problem though was the restaurant was very cold. Granted it was 20 degrees outside, but the restaurant is connected to the front foyer and the automatic doors kept opening letting cold air inside the foyer and from there into the restaurant. It was freezing. One couple actually asked management to plug in a small heater for them by their table which they did. Another point for service.

What a Gem of a restaurant!!Stayed at Marriott Residence Inn walked across the parking lot to the Marriott..and walked into the Quimby..DELICIOUS FOOD.. STEAK FRITTES ..YUMMY!!! ALEX WAS A WONDERFUL SERVER!!What a pleasure to be served & be treated to an Amazing meal!!

Our wait staff was delightful. We had the burger, which was quite charred (not sure if it was intentional - I didn't mind it and enjoyed the flavors, but my fiance did not appreciate the char). The roasted brussel sprouts had more of a steamed texture. The shoestring fries and the table bread were amazing.