Ordered pizza online, it said it would be 45 minute wait. Called to double check on wait time, they said it would actually be over 2 hours! Because of this, I immediately cancelled my order less than a minute after ordering online. They told me they would refund me and it will come back on my card within less than 10 business days. That was on February 18th. Today is March 9th and still no sign of a refund. These guys are all over the place making excuses, I've called 3 times for my refund, no apology, no offering anything for the inconvenience, just more empty promises. Poor customer service all around and will never eat at this establishment. Will be escalating with my credit card company now since they don't follow up on their empty promises to refund.
I walked a few minutes after they opened and was told it would be over 2 hours before my pizza would be done. They have to make the pizza dough. She was complaining that Ticktok has made their store too busy. She seemed upset that I was going to order the popular pizza everyone wants. I thought being busy was a great thing for a small business. Two customers walked out along with me because they were told the same thing 2 hour wait. Unfortunately I didn't try the pizza and will probably never go back. I'll check back in a year and see if they're still in Business.
Service needs a lot of work
Food was amazing and staff was very friendly
Horrible wait times. You order online but they still make you call to verify. And food is not that good and way overpriced. And after all that, they still expect a tip? Would not go back would not recommend.
Best pizza ive had in awhile, my official new fav spot. Do yourself a favor & go try them out.
The Nonas pizza is amazing. The sauce is so good.
We go here every Tuesday when our daughter has dance next door! Our favorite is the Chico! Add avocado it’s a must! We also get other stuff on the menu and it’s always sooo good! Price is reasonable, the pasta and knots are all so good as well. They have a sauce we use with the wings! Owner is so sweet and always kind and gives you suggestions. It’s also always busy so order ahead for sure! 10/10 every time.
No warning that there’s a two hour wait for a simple spaghetti. No chill about how slow they are and unprepared for business. They turned away at least a dozen families in the 10 minutes I was there. Seems bad for their reputation and income. The cashier seemed smug about the popularity. Good luck on your internet fame. Heading to delicious no-wait Graziano’s instead