The Melting Pot

The experience was fun. We had the four course meal. My only issue too much bread & not enough vegetables for first course cheese fondue. It was a little chilly in our sitting area. We did enjoy ourselves, it was my son’s Birthday.

My wife and I have been coming here for years. My review before this one was actually a 5-star review across the board. This was my wife's favorite restaurant, last night was our 30th Anniversary so what better place to take her I thought! It's been about 6 months since we have been here and let me tell you, everything has changed. They have now taken the filet off the regular menu, the only thing my wife eats here. You have to buy crappy steak and then purchase the filet for an additional $20. My wife had an entire plate of steak she didn't eat just to get the steak she likes. We've never had bad service ever until last night. The waiter was not attentive at all, we had no water for the first 45 minutes of being there and it wasn't even him who ended up offering it, it was someone else walking around filling up water glasses. He left before the cheese was even close to being melted or stirred up, we hardly saw him our entire meal. The chocolate we order hasn't been on the menu in a very long time, no other waiter has known about it but easily finds out what we are asking for. This guy just goes and gets something he thought was similar and just starts making it without even saying anything. When we ask him his answer was "this is just as good and very similar I believe". We said no we didn't want that as it was nothing alike and don't you know after putting some effort into it and asking someone he was able to get the correct ingredients together. Normally our wait staff is amazing, talking to us asking about our life and just having good conversation the whole time. This guy seemed like he had zero interest in us and his job, SO disappointing! The manager however did seem eager to make things right as we were walking out and mentioned what a horrible experience we had but after everything including the menu change, we most likely will not be back. So sad, this place used to be amazing! :(

Absolutely amazing! Was our first time going and our server Billy was fantastic! Extremely expensive, but look at what your getting, a solid 4 course meal, top of the line service, all in all was definitely worth it! Will be back!!! Parking: Complimentary valet, runs off tips! Great service! Kid-friendliness: Amazing place to bring the entire family if you wanted!

Lovely environment and delicious fondue. We tried the 3 course menu and It was more than enough, starting with the classic alpine fondue, Caesar salad and Ying & Yang chocolate fondue, everything was fantastic and service was excellent. I’d recommend getting more strawberries and less rice crispy bites.

Expensive but worth it! Such an experience that you find yourself losing track of time. The staff is so friendly and the atmosphere gives you this homey feel. Love coming here for special events!

Went for restaurant week, as soon we mentioned to the server we was there for restaurant week her whole demeanor changed like great there goes my tip. Food is just okay.

Our waiter Billy was ON POINT!!!! He helped make the experience top notch

Always great service, great food and a great atmosphere! My favorite restaurant by far.