Got fraud charged at this place. Got overcharged 2x for what I should've paid for the meal + tip. When I called to get it disputed they wanted me to come in (30 minute drive from my place) to get the overcharge refunded or for me to give them my card info over the phone to get it refunded (crazy because how can I trust them after they committed fraud?). Never go here please.
NEVER GO GOT TIP FRAUD, Can't believe they have the audacity to change all of our tips to 100%. Happened to all 4 of us, so definitely not an accident. No signs of apologies and even asks for the card numbers via phone? They have been doing this for some time for sure.
Service was terrible our waiter never came to our table, one of the other workers took our order the waiter never even looked at our direction and told us to stop cooking the meat until he changed the grill but he never came to change the grills once. When we did order the food with the busboy it took another 20-30 minutes for the meat to come out. I don’t know if they were being racist because we aren’t korean we are mexican but they were very rude we watched another party come in after us and order with the waiter that was supposed to take our order. That party got their food immediately and we were still waiting for our food. never coming back here again rather go to cast iron for better service.
Bbq here is super good lots ofside dish as well I love their salad the most!!! Oh Oh Oh! They have sushi as well !!!!!
Yesterday I went with my family to eat, I had 2 kids that didn’t eat so we told them we weren’t going to pay for them. Ofc I would understand if they said it wasn’t accepted, but they have let us do it a bunch of times. That’s not even the main concern it was the waiters attitude, he was being rude from the start, and we asked him to bring out the manager and the manager wasn’t nice either. He said we don’t know you guys when we explained that they’ve let us not pay for the kids. The hispanic staff knows us from how often we come, and they’re great! The experience wasn’t good, and in august we found a cockroach in a salad, but we didn’t complain at all. (I promise I’m not lying)