The Mac Shack

Mac was good but not enough lobster for the price, won’t be ordering again

The 5 cheese mac n cheese was good. It had a good flavor and was creamy. Staff was friendly.

What a great place! Customer service was fabulous! They text me when the order was ready and kept it under the heat lamp since I was ordering somewhere in the public market too. Had the mushroom truffle Mac and cheese. Was delicious! Thank you for excellent customer service!

We ordered lobster mac ($17) & cheese, regular mac & cheese ($9.50) and french fries ($4) for our kids. The fries came with a side of dipping sauce and my daughter chose a cheese sauce. Once we got our food, our kids tried the cheese sauce and didn't like it and asked if I could get them ketchup. When I went to ask for ketchup, the employee asked me who I was and checked my order (she was very thorough). She reported that we had already received our allotment of fry sauces and that if I wanted ketchup, I would need to pay for it. Surprised, I said that I would pay for ketchup because my kids needed some for their fries. The employee then rang me up for $0.22 and handed me a cup of ketchup. When the employee saw that I was flustered (because I couldn't believe she was running my card for 22 cents - isn't it going to cost them MORE to run a card for such a small amount?) she said, "Ma'am everyone charges extra for sauces - even McDonalds." When was the last time this human has been to McDonalds? If I went to ANY restaurant and asked for ketchup (which in retrospect, I realize I should have just asked a neighboring restaurant) they would have given me a handful - AND RANCH! So, so silly. You serve mac & cheese people - your entire business is thriving because of young humans who love noodles AND ketchup. Update: I just read through all of the reviews and just saw that I am not the only one who has had an issue with ketchup! Oh wow, it's a thing. Now I'm laughing. Totally worth the $0.22 for the story. #ketchupscarce Kid-friendliness: Don't expect ketchup with those fries little ones!

I paid $10 for five little jalapeño poppers & they still wanted a tip. This place is ridiculous

Good food, friendly workers, and a killer location in the Edgewater Public Market. Ordering on your phone to pick up is super easy.