This place pretty much went downhills since the pandemic. Dine in are in to go utensils, menu prices on the wall don't match what's ringing up, and very limited items on the menu a lot of stuff were crossed out. On top of it dine in was really sad and depressing. Probably won't be back for a while.
We don't live in the LA area anymore, but anytime we are in town, we stop at The Loft . It's delicious !!!
More of a 3.5 stars overall. Their island style fried chicken is a 5 star item for taste vs cost and it's fairly unique, but they've cut things back: several old menu items are gone, including the char sui chicken fried rice. The veggies have been tuned down to unseasoned broccoli. The bacon fried rice is also still good, but there are so many other solid Hawaiian places popping up, The Loft really shouldn't be rolling back on what they offer.
I got my tooth fixed, but if you're not worried about foreign matter in your food, how do you have the "A" health rating? I filed my complaint with the health department yesterday, so good luck. I have still not received a reply to my complaint of a broken tooth while eating your food. It's been over 2 months and I expected a response of some kind.
Food is delicious but, I was disappointed by the fact they basically do NOT want you to dine-in. You get limited tables and they hand you food in a to-go container and plastic utensils...why have tables at all inside? I felt like I wasn't welcomed to sit and eat at my own leisure. They have also become way overpriced and their food portions are shrinking ...it seems as if they want to make money more than feed the customers the usual quality food for what they PAY for...
Second time trying this place and I must say… it’s alright! I’ve had better Hawaiian food. The customer service is terrible. Took forever to get my order and it was incorrect. I ordered bacon fried rice, broccoli with chicken katsu and Korean barbecued beef, broccoli and macaroni salad. I didn’t receive bacon fried rice I got white rice. The macaroni salad container was not filled which upset me because paying $40 plus dollars and not receiving a reasonable portion of food is disappointing. Another issue is this place is cashless. Being a cashless restaurant is somewhat discriminatory as some folks might not have the option of debit or credit cards available to them.
The food tastes delicious, but when I ordered the work fried noodles with Korean BBQ beef I was disappointed in the quantity of meat compared to the pictures online.
Back home feel and home style food for the WIN!
We used to go to The Loft in Torrance and loved everything about it. It was so sad when they had to close. The food at the Gardena location is just like I remember. I love the Kalua Pork! The staff are fantastic. It is counter service only.