The Juicy Crab Chattanooga

Fun staff great vibes

We tried to have lunch but after trouble being seated we left. First a high top table then a half booth for 2. So we went to another restaurant.

First thing first I tried to order pick up online it wouldn’t let me so we go in …the lady up front clearly wasn’t listening and messed my order up I did a build your own not one time did I say shrimp I asked for sauce and crab with potatoe and egg an an order of corn I didn’t get my corn she gave me shrimp instead of sausage so I checked my receipt whole time she rung me up wrong and I didn’t check until I got home with the wrong food and I stay to far to go back..spent money on food I didn’t eat cause I don’t eat shrimp money wasted I won’t be back

Stopped by on a Sunday after church.. Maybe 8 customers tollel. Food is over cooked and the service was not good.. Will not go back

I had part of my order wrong. Called the store spoke with manager Ms. Que she was very polite and attentive to my concerns and needs. She did everything to fix my order and to make this customer very satisfied that me and my family will be back.

1st time. Good food. Parking: Easy parking Wheelchair accessibility: Wheelchair access was good.

Highly recommended if you like seafood its the best.

I finally went & tried the ol Juicy Crab. The flavor of the food that we were able to eat was fantastic. But the service and "management" was terrible. My daughter & I ordered cheese stix for appetizer & snow crab legs for main course.. Our cheese stix never came but my mouth started watering as soon as the bag of food that I have waited so long to try was placed before me I put my bib & gloves on and go to town. When I reached for my fork to break into my crab legs, all I found was a plastic fork, after watching my waitress walk past us at least 7 times I ask if she could bring us something to crack our crab legs with. She said that they didn't have real forks and were outta crackers I asked her how we were supposed to eat our food and why we weren't informed of that before we selected our 2 items to eat for dinner. She offered to get manager, I obliged, and the manager said Sorry, we are out of crackers but I can show u how to eat the crab. And she suggested that I use my teeth and fingers Wait.. what? Are you serious? I told her , Id just eat mine when I got home since I was willing to try and break a hardware shell with my sensitive teeth. The alleged manager was running the register when we left, so I handed her my ticket with the total being $24ish. $16.50 for the crab legs that I was unable to eat bc of no fault of my own. I let her know that it was my first visit to the juicy crab & I didn't want to pay for the crab legs. She said "are you taking them home?" I said "planned on it, but if you're gonna charge me for the food i couldn't even eat, then I'd rather you jus take it. And that's exactly what she did without an apology whatsoever.. On the plus side I got some sausage, 1 potatoes & half of corn cob for $6. Ended up having to settle for fast food and a lesson learned. Will never go back!