The Hoppy Monk

This place is fantastic! Great atmosphere, you can choose from inside or out. & service along with food was amazing! I personally love their bacon burger! Lastly Chris & Kyle were super kind and always attentive! I couldn’t have asked for a better experience.

Great food, lackluster and lackadaisical service. Bar takes 10m to greet a seat let alone provide water, good luck with a table. In previous “scouting” instances I’ve waited for +30-45m before when the place was near empty for the first round of drinks. Today 1445, walk in, sit at the bar. Wait. No service, no greeting, nothing. Walkout. Pre-Covid, this was the spot. Front of house and back of house was firing. Came in damn near 2-3 times a week $30-$50 a head and no qualms about +20% tip… Now a days…I’ve been trying to check in here from time to time and it’s always the same. This was my first time back in 4mo and it’s just not worth the time. TLDR: There’s other spots up the road that want your business and hold themselves to a standard of respect for you and your time.

Looooved fried mushrooms , they also have a huge selection of IPA beers

Great beer, and great food

Good place to hang with friends. Food is always good. As is the beer. But service can be hit or miss.

I went to Hoppy Monk on Saturday around 5 pm. Understandably, they were a bit busy. As someone who used to be in service industry for a decade, I totally understand. We were sitting outside for quite some time without a server ever stopping by. Since I knew they were busy, we decided we would walk inside and grab a drink from the bar. We had planned to grab a drink, close out, and walk back to our table where we would open a new tab. However, the bartender wouldn’t allow it. No “hello,” “how are you,” or “welcome.” The first question out of his mouth was, “Are y’all sitting at the bar or grabbing a table?” We told him we wanted a table, so he said you must order with your server. We told him we were waiting for our server, but no one came by. Instead of just pouring us a drink, he just says “We’re busy.” Then we go back outside (since we had no choice) and waited again for a server. Finally she comes by and takes our order. She tells us “we’re so busy so be patient.” (Mind you we haven’t complained once) In what world do you speak to a customer that way? There are other ways to say be patient like “please bear with us, thank you for your patience, I apologize for the wait, etc.” Additionally, she didn’t know the answer to a question so she stopped mid order to go ask. That’s fine, but our question was about our drink and when she brings it out, it’s wrong. The rest of our experience is smooth except for when I told her that I would have one more glass and then close out. I wait around for my second glass to come out and it never does. She stops by to check on us to see if I want another drink and I told her I ordered one. She tells me “No you didn’t.” We didn’t argue with her. When she left the person I was with told me that I did in fact order the glass. There were several times as a server that customers would think they ordered something and they didn’t. In that situation, I would NEVER tell a customer “No you didn’t.” I would just order the item for them and apologize that I misheard or misunderstood. Sadly, this place has the potential to be great but won’t because the service is horrible. Management- please teach your employees basic customer service. I won’t be back.