I just got home from a mad dash to Honey Baked Ham in Austell, GA. Unsure, Pressed for time, I called the store to asked about hours finding out I only had a few minutes left until closing. Crystal, the GM there told me not to worry, she would give me until 6:40 PM to arrive. Making it with ten minutes to spare, I was treated like the store was just opening. There were no attitudes, no rushing, or rolled eyes, only great customer service. Crystal and the young woman at the register gave me all the help I needed. In a world where customer service is a thing we used to remember in the good old days; I was very happy and impressed by the excellent service I received. I was so thankful to Crystal I gave her a huge hug! I used to go the the HBH off Barrett Pkwy, but no more. The Austell location is my new go to location. Big thanks to Crystal and company for making feel like a valued customer!