The Highlight Room

I enjoyed the morning vibes here very much.

It was okay. Hope to have another experience a different time but was not thrilled. Pros: Waitress was sweet. They did the best to accommodate given the rain in the hotel lobby. Wings & fries were tasty. Valet is convenient. Drinks are interesting and creative. Growth area : We had a reservation for 4 people and they were scrambling to find a fourth chair , the folks next to us had to let us borrow their chair. The menu had literal mold, which definitely takes time to grow. They forgot to place an item we ordered which came last so someone had to wait to eat after everyone was done. The attentions to detail matter so hopefully next time we can enjoy a full experience.

Our visit to this restaurant was not what we expected, as you can guess from their rating. When we arrived, the staff seemed unfriendly, making us feel unwelcome. Despite this, we tried to enjoy our time together. However, things went downhill when our waiter accidentally spilled a drink on one of us and didn't even apologize. Later, when we tried to order dinner, we were told it was last call for food and drink. We managed to place our orders on the spot, but then we were told the kitchen was closed, leaving us confused and frustrated. It was baffling that such a thing could happen at any restaurant. When we asked to speak to the manager, she promised to remove a round of drinks from our bill, but this was not the case when we received the bill. She only removed one drink, which our waiter had brought to us by mistake, and he promptly took it away. When we called her for a second time, things got even more interesting. Instead of helping or explaining why she did that, she involved security to ensure we paid our bill, which felt extremely disrespectful and left us feeling locked in the restaurant. Who does that? This was the most disrespectful behavior from their staff! No wonder their reviews are like this! They all need to learn the basics of customer service. Please don't waste your money here