Stood waiting for a refill on my coffee for so long I ran out of time and had to leave without. The woman who manages the shop stood at the counter talking with another customer while the other employee made two drinks for her. When the drinks were done the other employee walked away and the manager continued talking instead of ringing her up right away. With two employees and only one customer ahead of me I don’t understand why they would ignore me. It was 9:30am, people have things to do, it’s a coffee shop, please keep the conversations short and help the next person get moving.
This coffee shop places orders on Instacart and does not tip the shopper/driver. I would not recommend tipping their employees.
Love it all, porch swings, patio, fire place, live music!
"Exceptionally Okay" The overall experience is certainly one to be remembered, but not one to be overzealous about. The workers are more than friendly and make sure to serve you with a smile! I will certainly be sure to visit in the future to see if this establishment can raise my expectations from 3 to 5 stars. This is a great location to mingle and study with friends or family. I would recommend other establishments before The Exchange Coffee House. As of right now, I see no difference between this location and Starbucks.
Great Food, Amazing Experience, Exceptional Staff! Will be coming back next week. Thank you. A+++++++
Atmosphere + Service +People equals a great place!
Outstanding place. The employees are super nice, the environment is very open and communal, indoor and outdoor seating is great and most important, there so great food and coffee. It gets very busy at meal times. Kid-friendliness: A small kids menu but it has all the best kids meals