I don’t think I have ever experienced worse customer service. I was told the man I was dealing with was the owner. He was a big muscular guy. He was extremely rude and looked at me like he did not understand what I was saying to him. The doughnuts I was given were cold and they were smothered in toppings. I requested new doughnuts and I was told I would have to pay for them. I showed this man that I was not given what I paid for the first time. He continued to try to sell me more flavors to try. No matter how many times I explained what I wanted he simply did not understand. He then tried to get me to join a fitness facility.
This is a small kiosk in the mall. The donuts are tiny. I have had other mini donuts but none as tiny as these. The donuts are all the same and they just put different toppings are them. Pricey for what you get.
Stopped by and customer service non existent. Girl behind counter just looked at me. Didn't offer to help or suggest products, just looked at me. so I moved own.
This is the wrong location! At the food court, turn right and pass DQ orange Julius.
I will never spend money here again. I ordered birthday cake doughnuts and the recipe was changed from times I have ordered previously. I told them I did not want chocolate and the owner attempted to get me to buy more instead of correctly exchanging them. The tall, white, muscular man was extremely rude.
The quality of the donuts were phenomenal! A gentleman named Peter helped me choose the flavor of donuts that I would enjoy and he was extremely polite and helpful. Great service! The donuts are very tasty and presented in a good timing fashion. I got my donuts fast and warm and they were great! I highly recommend the chocolate peanut and pumpkin spice donuts (I believe they are limited time for the pumpkin spice but get them while you can!)
Terrible customer service from the owner. I typically enjoy every experience here but he did not care about what the customers wanted, and the doughnuts were beyond tiny. They resembled doughnut holes
Best doughnuts in the state