The Cupcake Shoppe

THE BEST CUPCAKES in The Bay Area can be found at this little shop in downtown Hayward. They have so many unique flavors that taste straight up like the actual flavor! If you're a fan of pudding, I highly recommend getting the gourmet Banana Pudding that has an actual cupcake inside! If this doesn't convince you enough, this shop has been featured on TV and actually won Food Network awards! Bookmark this place for your next sweet tooth craving or the next time you need an idea of what to bring to a party!

Came to try them out and all the cupcakes look delicious. I ended up getting the Twix cupcake. It’s a little too sweet for me, but if you are a big dessert person you’ll love it

I've been a loyal customer for over a decade. Saturday was my last visit. Cupcakes may be good but service is EVERYTHING! Yolanda Diaz is rude, unprofessional and is classless when handling issues related to the employees screwing up orders. Instead of resolving the issue Yolanda actually escalated the issue with her racial and derogatory remarks! #BLM PERIOD!

Cupcakes are top tier. Customer service was excellent. The shop was clean and smelled wonderful. Every cupcake we tried was amazing!!

I've been coming here for years but something feels a little different now. The last few times what I always order has collectively been tasting well not as good as I remember. I went Thursday and decided to try one of the "day old" cupcakes when I took a bite the top of the cupcake was hard it was stale upon checking the flavor menu it was a cupcake from 2 days prior not just the day before. Just thought I'd mention because it was a complete waste being too old to even eat little disappointed

Excellent

Definitely not my favorite. They are extremely sweet not enjoyable at all.

I’m really big on cleanliness. The cashier was handling money, then packing cupcakes without gloves. This to me is so disgusting. Handling money and then touching food is a big no no. It’s like rubbing your hands in a dirty toilet then handling food. When I called to speak with the manager, the gentleman lied and told me she wasn’t in. Which is a lie because I seen her in there selling a big cake to another customer. Go to Maxs cake instead, at least they are clean, and wear gloves when handling the cupcakes.

Cute little shop. The cupcakes are beautifully decorated. But I was expecting a buttercream frosting instead of whipped. I threw half of my cupcake away.