The Coffee Bean & Tea Leaf

Their matcha is awesome.

Amazing coffee drinks ☕

Nice, clean, and friendly employees. Parking: Riverside, Day St. Parking Free

It took us 18 minutes to order just one drink.

I've never experienced such mismanagement in my life. Day 1, POS system is down. 20+ min to reboot or we could order through the app. Spent time downloading the app and even once my mobile order was ready they don't call it out or anything. Day 2, did a mobile order as I'm staying in the hotel across the parking lot. Why not now since I have the app. Walk over and lobby is closed for service! How do I get my order?! There's no number to call and there's no one coming to the door while multiple of us stand out there. I went back to the hotel in the same parking lot to grab my keys to come sit in the drive through line. What if I didn't have a car? I can't walk through the drive through. Shouldn't have mobile orders on if people can't easily get them.

Love this place. So much better then Starbucks!!!

I recently switched from Starbucks to this place because it is closer to where I live. At first, I thought it was OK and practical. I generally stop by twice or three times a day.. but this morning I stopped by for a pesto wrap with spinach and coffee. A few minutes later, I realized the coffee was really cold and not at all fresh. When I returned at night, I told the person who took my order (Miguel) what had happened, and his answer was, "Oh, we will make sure this doesn't happen again with attitude." When I got to the window and asked for the manager, the girl told me she isn't present and her name is April and was asked to call her next day... Seruously?!! The worst part was when Miguel jumps out of nowhere at the window with a terrible attitude and asked for a morning receipt after I informed him I use the app.. he responded he cannot do anything without a receipt .. I wasn't not even asking for a replacement! So disappointing!! April, it's crucial that you train those taking orders how to talk and handle customers!

Every SINGLE time I place order for mobile or for pick up, I am stuck here for more than 20 minutes. Drive thru is even worse. Do not come here unless youre willing to wait half an hour for coffee.