The Coffee Bean & Tea Leaf

Good matcha latte. Really satisfied with the flavor.

Зор

Arly was the best!! Her recommendation was bomb. I love this location for the whole team. Everyone is bomb!

Come on how do you get regular hot coffee wrong when you repeatedly repeat 3 times!! I know you’re new today! Come on I like This location cause the service is always great and they get the coffee right! No cream or no sugar!!

Staff was okay until I tried to return drink due it tasting watered down and flavorless. (Drinks ordered cookies & cream and cookie crumble) I even told them I don’t want my money back just wanted to tell them. Both girls behind the counter acted as if they took it personally. Never will I return to this one and the reason Starbucks is is on every corner and this business isn’t.

Maybe CoffeeBean shouldn’t nickel & dime their regular customers for a literal splash of half & half to an already $5 drink. “Per policy, we charge for a splash of milk.” Seriously - not a great way to get tips. Over this business and its unreasonable “policies.” Really unfortunate that upper management can’t solve their payment issues, either. Not to mention the multiple times my drink was made incorrectly and I had to pull back around to explain how even though I asked for it correctly, the person didn’t put my order in right. Maybe make sure everyone repeats the order back to the customer?

There is an employee named Isaac that has the best customer service! I go through the drive through often and I always know when it's him because he is so personable, informative with new drinks and suggestions, and I never feel rushed. He's genuine and seems happy to service customers. I rarely leave reviews but he goes above and beyond and I wanted him to know that he's appreciated!

I recently moved to this side of town and I am so happy I stopped to try this location after having bad experiences at other locations. Arly is so friendly and has GREAT customer service. There was an issue with my app and Gracie took care of me and made sure I got my bday coffee. I look forward to coming by and getting coffee because of the excellent service