The Coffee Bean

2.6
(435 Reviews)
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Ratings of The Coffee Bean

google
Google
2.6
(435 Reviews)

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Photos

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Location & Hours

Coffeehouse chain serving a variety of beverages including its signature ice-blended options.

6000 N Terminal Pkwy
Atlanta, GA 30320
Monday
5:30 AM - 9:30 PM
Tuesday
5:30 AM - 9:30 PM
Wednesday
5:30 AM - 9:30 PM
Thursday
5:30 AM - 9:30 PM
Friday
5:30 AM - 9:30 PM
Saturday
5:30 AM - 9:30 PM
Sunday
5:30 AM - 9:30 PM

Recent Reviews

google
Jan 2024
The two women behind the counter had the nastiest attitudes. Ordered a caramel latte and gave me Vanilla latte and when I pointer that out, I was yelled at and drink was almost thrown at my face. And coffee has vanilla powder lumps in it. Worst experience and worst coffee.
google
Jan 2024
January 15, I went to the Coffee Bean to purchase coffee and a ham and sandwich. Well, I must say this is the worst place to buy coffee not because of the food, but because of the two female employees that worked there. I was handed a cold ham and cheese sandwich so I asked the female to give a muffin instead because I don't want to eat a cold ham and cheese sandwich. So, before she took my sandwich back she made a facial expression as if it was so much work. While she was walking back to give me a muffin her supervisor told he to just give me a refund even though the muffin was less money. She also had an attitude. Now, her supervisor wanted me to go back in line to buy a muffin as if that was going to bother me. I just left because I had to catch a flight. Now, here's why this review is worth reading. The refund never went through the female that gave me my order and was instructed to give me my refund never adjusted my credit card the transaction posted to my checking account with no adjustment. I did dispute the charge and got my money back but beware of this establishment. This is not the only backlash both of them will be getting. I will contact others to inform them of their shady work ethic.
google
Jan 2024
Excellent customer service and everything ran smoothly
google
Jan 2024
I don’t normally share negative reviews, but this place was awful. In New Years Eve morning, at 6 a.m., while travelers were hoping for a nice cup of flavored coffee and a breakfast snack as advertised here, we were all instead greeted by far less. Two employees left, and the remaining employee said he was no longer offering any food or flavored coffee. They didn’t even have decaffeinated. The coffee did not taste good at either. You’d probably be better off and save a few dollars walking a little further at this gate area to the Dunkin’s.
google
Dec 2023
The worst coffee in my life baddddd!!
google
Dec 2023
Best latte I had all week of my travels from Michigan to Georgia.
google
Dec 2023
This is direct towards the The Coffee Bean Shop near Gate A 9 ATL Hatfield Jackson Airport (12/26/23 1pm) Customer service was awful. The young lady at the counter had an unpleasant attitude. After taking my order, she seemed very irritated. Once my order was complete and ready for pick up, she failed to alert me that it was ready for retrieval. When asked if the order on the counter was mine, she glances over her shoulder never making eye contact with me and replied under her voice "yeah"...I understand totally that today is a very busy travel day, but most people deserve quality service after paying $8.00 for a frozen coffee.
google
Dec 2023
Expensive! $18 for just a cup of coffee and a slice of bread. Ridiculous.


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+1 877-653-1963

6000 N Terminal Pkwy, Atlanta, GA 30320