The Coffee Bean

The gentleman at the airport one said there card only but I only had cash on me so he allowed me to get a coffee and a bag of chips on him. Thank you do much!

Don’t go here

How hard is it to open on time and smile? I’m always amazed at how rude and miserable the employees are. They literally go out of their way to be rude and difficult.

Friendly staff and good service.

I don’t normally share negative reviews, but this place was awful. In New Years Eve morning, at 6 a.m., while travelers were hoping for a nice cup of flavored coffee and a breakfast snack as advertised here, we were all instead greeted by far less. Two employees left, and the remaining employee said he was no longer offering any food or flavored coffee. They didn’t even have decaffeinated. The coffee did not taste good at either. You’d probably be better off and save a few dollars walking a little further at this gate area to the Dunkin’s.

The two women behind the counter had the nastiest attitudes. Ordered a caramel latte and gave me Vanilla latte and when I pointer that out, I was yelled at and drink was almost thrown at my face. And coffee has vanilla powder lumps in it. Worst experience and worst coffee.

Excellent customer service and everything ran smoothly

January 15, I went to the Coffee Bean to purchase coffee and a ham and sandwich. Well, I must say this is the worst place to buy coffee not because of the food, but because of the two female employees that worked there. I was handed a cold ham and cheese sandwich so I asked the female to give a muffin instead because I don't want to eat a cold ham and cheese sandwich. So, before she took my sandwich back she made a facial expression as if it was so much work. While she was walking back to give me a muffin her supervisor told he to just give me a refund even though the muffin was less money. She also had an attitude. Now, her supervisor wanted me to go back in line to buy a muffin as if that was going to bother me. I just left because I had to catch a flight. Now, here's why this review is worth reading. The refund never went through the female that gave me my order and was instructed to give me my refund never adjusted my credit card the transaction posted to my checking account with no adjustment. I did dispute the charge and got my money back but beware of this establishment. This is not the only backlash both of them will be getting. I will contact others to inform them of their shady work ethic.