This used to be my favorite location where I’ve had many birthdays. It’s greatly gone down hill and the service and portions are not worth the price. I tried to get in contact with management to discuss my negative experience and get a refund after I was charged dinner price during lunch (when I asked for lunch size), but management has not reached out after multiple emails. Very disappointing. The Carrabba's close by is much better.
Me and my husband went out shopping and stopped to have dinner at this location. After 40 min wait my food was hot and my husband’s meal was ice cold. They came up and said they will do a fresh new meal for him. 20 min later….. I was done with mine and his food finally arrived. They said they would comp his to compensate for the aggravation. Instead we got charged twice and they used the excuse that they had to trash the first one and do a new one but we could get a free cheesecake!! . Just a joke! Worst part of the night was the manager’s response!! Very condescending and instead trying to apologize ,he justified it all with “Mistakes happen, I wish they don't but they do” We all know that, but doesn't sound like an apology!!!!
Itz was gud food gud atmosphere
My wife and I usually love the Cheesecake Factory. The food was good the service was adequate the restrooms were just bad. It came to $94 with tip for two drinks two appetizers and one milkshake. I expect a better effort to be made. What does the kitchen look like?
The restaurant has great selection of desserts and they are sooo good, however getting in is always a problem since it is busy and reservations are needed. still a good place to get lunch after shopping!
Rude patrons. Expect long lines for a piece of cheesecake to go. Geez!!!