The Cheesecake Factory

Ordered 3 pieces of cheesecake to go. There was a very long line, the lady who finally took my order was very rude like I was an inconvenience for her to wait on me for cheesecake. We waited over 20 mins, others had ordered after us and got their cheesecake within 5 mins while we stood there and waited. After 20 minutes I went to the counter as I had not heard my name called yet. The guy then proceeded to tell me he already called my name and my order had already been picked up. Clearly it had not been picked up by me as I was still waiting for over 20 minutes. He then called over what appeared to be a manager and explained the situation. I felt like he was accusing me of trying to double dip and take 2 orders while only paying for 1 which was not the case. After another 5 minutes they finally got my order and gave it to me. Everytime I order cheesecake from this Polaris location my order is always messed up, or it takes 20+ minutes to receive my order. I will not be ordering from here anymore.

People come for the cheesecake, but the food is excellent too! I had the Chicken Madeira, a hose favorite and it did not disappoint. The waiters were friendly. We were group of 13 out for Friday lunch.

Dined in for daughter’s birthday, great service and great food.

I was really disappointed with our experience here. We've been to this location before and since then, they've removed many good items from the menu.

Great variety of food, I guess the pricey menu includes atmosphere. Our waitress was very friendly but service was slow. Added two house salads to two “specialty” dishes (pasta and chicken), charged full price vs an add on price. Water and ice tea, $85 lunch with a standard 15% tip… Dietary restrictions: GF options

food and service was good, but very disappointed they got rid of the chicken marsala

Pricey . It is very noisy