Thai Express Restaurant Ottawa

I went to get stir fry from this place as I have always got from other Thai Express locations (first time here) they poured the stir fry into the box with some on the lid and nasty presentation. I asked the chef for a bowl as I was eating in. He was about to give me a plastic bowl but some woman from the back came running and yelling 70 cents 70 Cents. she wanted money for a clean bowl. I didn’t. Then I had to ask for utensils. She hands me a single bent plastic fork with food stain on it, I ask for chop sticks she sighs and gives me one and there are no napkins anywhere to be found. I go back and ask if they have napkins. Someone else hands me ONE napkin. Food was same as anywhere else but I don’t know what was happening with service. In other thai express locations (specific example, terry fox location) they have normal plates and ceramic bowls for eat in and very clean boxes and bowls for take out. They bring your food to your table for eat-in with a smile like normal restaurants. I’d never be back to Train Yards Location.

These places have become quite pricey. Of course they ask for a tip at a fast food place, just like everywhere else in Ottawa. No table service, so not sure what the tip is for especially since they just raised all their prices. Cost $20 for food and a drink now. Other Thai Express have sauce and nuts you can add to your food, unfortunately not here tho.

This is the fourth time we've bought stir fry this evening. The first time it tasted good, there was a lot of rice and noodles, when we bought it this evening there were very few noodles and rice and it had no taste at all. You lost 2 customers, we will never come again.

A+ Peanut Coconut Bowl. Tasted like authentic Panaeng.

渥太华最难吃的Thai express …. 点过炒米饭和干炒牛河…… 都难吃的一批……

Horrible service. States open till 2 unable to order food after 10pm spent 30 minutes trying to get their page to accept payment and 3 different cards were declined by the page.