TGI Fridays - Birmingham NEC

My service at TGI Fridays was incredible. Mia went above and beyond with her service and friendly attitude. Popped in for a drink and it was delicious. Will definitely be back for food thanks to the the lovely staff and atmosphere. Thank you to all of the friendly staff who made this experience even more enjoyable

Out For an evening meal and our server Mia was amazing! Food was delicious and cocktails were great! Thankyou NEC!

Great music Jess served us and we had a great time. Food was amazing and wish there was a closer TGI in cornwall where we live

Worst TGI experience I've ever had. 15th March around 8pm. Visited here while staying locally. Restaurant was fairly quiet. Server seemed nice to begin with took drink orders and food order then stated if we needed anything else just to ask. That was the last we seen if her for some time. Starters were delivered we both ordered the sesame strips. One arrived with salad in the side and the other with cabbage on the side. Portion wasn't the best either. Then waited for the main course at least 30 mins. No one came by to ask if we wanted more drinks which we did need during the wait. The majority of the servers were all gathered near the kitchen and clearly having a great time at work. While the remainder of the staff were socialising at the bar. Finally the main course arrived from a completely different server and the plates were dumped on the table and the server promptly disappeared again. Without asking if we needed anything else and without even removing the starter plates or empty glasses!!! We were at a small table for 2! Food was completely average. Wings were only just cooked. Celery missing from main. Table service almost non existent to the point where at nearby tables folk were having to get up to go and ask for things. Who ever the manager was on that shift was either not caring about what the staff were up to or perhaps socialising with them too. Shameful tbh. Glad it's not my local TGI Friday's

Nicely themed restaurant; gives a real vintage American vibe. Has an eating booth in the shape of a classic American car; which looks cool, and a motorbike on display near the entrance. Can’t fault the vibe and the aesthetics of this TGI’s. Servers are nice and polite. Took a while to receive food once ordered. The food itself is only a strong average but with premium prices for this type of cuisine. Wouldn’t really dine here again. In summary, average food. Brilliant atmosphere and vibe. Tad too expensive.

Great service and good quality food

I had a lovely experience in tgi Friday resorts world on 29/02/2024, my waiter Dave made me and my sisters experience the best we have had eating at this restaurant his customer service skills are exceptional and his personality shines through each time he passed our table.

Tasty food, friendly and superb service by Abbie

Lovely server Charlotte I think

The food was bad and cold, the service was terrible and completely bad and disorganized You can't charge that much money for such bad food. I would have eaten better at McDonald's and paid less preferably no star