As you'll see the service was superb the atmosphere as well but the food was awful and beyond. how can you mess up wing dings and last Monday they did just that , long story short I only tried to consume 2 of the 10 wings and that was all I could stand terrible
Andrea and Gumaro were the best servers I have ever had the joy to have. They both went above and beyond in ensuring my Celiac and allergies were safely accommodated -- each dish was gone over in depth, with advice given on alternatives and what safe options were enjoyable. Pictures of labels on potentially risky items were provided and avoided, and custom orders were made to suit my health needs and taste. I was able to order food for tomorrow morning's breakfast, with Andrea doing so much to ensure I would have a good morning tomorrow, going and hunting down fruit I like and can safely eat. They have made my accidental layover here in Chicago such a positive experience. Both were extremely friendly and personable, I felt incredibly welcome. I was served quickly and had regular check ins with no struggle finding them when needed. Thank you both for going so far above and beyond with your level of attention to detail and care. I really got to know Andrea and felt like we were friends during this meal. Truly a family friendly restaurant, I will absolutely recommend stopping here. Vegetarian options: Beyond meat alternatives available here, which was a pleasant surprise for me to see! Saw a good number of vegetarian friendly options, better than I would have expected from a chain restaurant. Dietary restrictions: Best restaurant I have been to for handling Celiac safely. Gluten-free alternatives were very safe and thorough, and I was confident in my safely, which is rare for me. Not concerned about cross contamination at all with this level of care. She took a photo of nution labels to let me check with her and advised caution in a very professional and empathetic way. My other food allergies were also taken carefully into consideration and accommodated. Andrea offered to find me fruit unprompted, which was such a wonderful surprise. Absolutely fantastic for dietary restrictions, it's very rare I can find anything with gluten, dairy, and egg allergies, by by god they made it work and I had several options to choose from. Wheelchair accessibility: I was given several different potential seating types to accommodate my wheelchair, and had no trouble whatsoever with my mobility or space in this establishment. Very accessible. Also looks like it would accommodate walker and cane users well, with plenty of maneuverability space, which is spectacular.