Texas de Brazil - Addison

Really unprofessional service at this location. Mostly young people with an attitude. The food wasn’t that good either.

Delicious good, great service and a beautiful atmosphere! Vegetarian options: I love vegetables. There are so many dishes and all delicious. Dietary restrictions: Whatever your issues are, there are definitely many dishes to accommodate your needs. Parking: Good location close to the building, and there are numerous spaces available. Kid-friendliness: Wonderful seating and menu options. Wheelchair accessibility: Wide doors and table seating are available. They are responsive to your needs.

I went for my birthday and had a terrible experience. The waiter that we had was very rude and impatient the entire night. When it came time to pay, he decided that he would write his own 20% tip on everyone’s ticket and claimed it to be the restaurant policy. When we asked to speak to the manager, he refused and came back with new tickets trying to cover his behind. He then decided to throw my change and booklet down on the table and stormed off. We addressed the issue with the manager and all she had to say was she would speak to him and he shouldn’t have done that. We will NEVER go back to this location.

We had a horrible experience with customer service. We were there to celebrate a birthday and it was 7 of us. I paid with a card. When we got our receipt to sign the waiter had already wrote in a tip amount of over 20% and the new total without permission. When I questioned it he said it was mandatory. I told him that is fraud! The waiter had wrote in everyone’s tip! My daughter paid in cash and he took it upon himself to keep her change without asking. When she asked for her change he took it out of his pocket and threw it on the table! He must have been desperate for tips but this is not acceptable service. Who does that?! We spoke with the manager and she advised this was not mandatory and not a normal procedure. SMDH! Check your tickets people when you visit this place!! Don’t be deceived!

Food is delicious. Service is amazing

The passion fruit caipirinha cocktail is delicious, the oven cooked pineapple is to die for and the picanha meat is the best.