Staff are always friendly and they make good tea
Very slow. Hot as heck. Ac not working and took over 30 min to get our drinks. Had to go outside to cool off and it was nearly 90 degrees outside.
Great tea shop. Good flavor variety, good taste, and decent price. Consistent with other Teaspresso locations.
I was given less-than-stellar customer service at a different Teapresso and wanted to try another location. Kaimuki - specifically the barista, Ha - was awesome! She mentioned that “no ice” with my Thai Coffee and Vietnamese Coffee would be at the line shown in the sample and if I was OK with that. Yes, I am good with the sample line! Both drinks met my expectations and were awesome. I really appreciate this business being upfront and meeting customer expectations (i.e. telling me coffees only come in a large & if I was still ok with purchasing it). I would definitely come back to this location the next time I’m in the area. Thanks, Ha!
Great tea and boba❤️, but the location needs a face-lift. Broken door, discolored walls, lacks ambiance, etc. Also, be aware that the macaroons arrive on a Tuesday each week, so on Sunday/Monday, they might not be great. I took a risk on 2 despite them kindly giving a heads up that they were older... one was hard and tasted of freezer but the other still tasted pretty fresh