This is the worst Teapioca Lounge I have been to in the Austin area. After ringing up a roughly $30 drink order (expensive for 4 people), I asked for two cups of water. They told me I could only get one cup per order. Therefore I put one drink on a separate order to avoid that ridiculous stingy rule. There are no board games at this location, which is the main reason we went there. There are also no restrooms. There is only one tiny paper-sized menu on the register counter. I don't understand why there isn't a full menu with prices on the wall, or individual menus for people to hold. A lady came in with a dog, and the cashier rudely yelled at her in Spanish to leave. I don't like animals in restaurants, but what if it was a service dog? Overall, the service and atmosphere soured my drink experience. I should have just left, but I was ordering for multiple people.
Been going here for years and always brought my dog (been to many locations) and today they kicked me out without even checking if she’s a service dog, barely got through the door before the guy yelled at me in Spanish (luckily I speak Spanish) bummed cause I loved this spot :( but I can get better boba and service elsewhere
The man that took our order was rude and made us feel like we were inconveniencing him by asking questions. Not only that but we’re vegan and asked for the non dairy oat milk after talking to him about what was put in the smoothies and they added half and half to our drinks!
Ну реально очень хорошо, не дорого, вкусно, ЧИСТО, очень приятно, особенно кафешка на втором этаже
The personnel can barely speak and understand English. Despite specifically asking for little ice they filled the container with ice up to 3/4. I paid for the beverage but got mostly ice. Not happy.