TCBY

I was disappointed with my experience at this establishment. Upon entering, I noticed the display cakes appeared quite old, with faded icing. They were so unappetizing to look at. Additionally, there were numerous out-of-order signs on the pumps, and one of the flavors (that didn’t have an ‘out of order’ sign on it) sprayed liquid everywhere when my husband tried to serve himself. The cake batter flavor was particularly unpleasant, bordering on rancid. When I brought these issues to the attention of the staff and requested someone to taste it, I received mixed responses—one employee mentioned they don't consume the products there, while another stated that no complaints had been received that day and then asked me if I went to menchies a lot because it tastes different than their cake batter flavor. It became evident why the place was empty despite the plaza being crowded. Overall, the lack of freshness and customer service left much to be desired.

This place charged me 30 bucks for half of 2 frozen yogurts. Only 5 machines were open. The bathroom had wet toilet paper on the floor, the paper machine didn’t work, which brings us to the conclusion with other reviews that it never gets cleaned. The candy was definitely expired, stale, and was a bit brown. The place only has one person working there and looked depressing. They have nobody going inside and still didn’t have small cups, like what? The picture below is the Twix my friend got which looks disgusting and tastes horrible. Save your money and never go here because of how bad it is ridiculously.

My wife and I were at fudruckers across the street when she noticed TCBY and told me she used to love getting frozen yogurt from there in Connecticut. What a disappointment it was. The place was empty. The employee behind the counter was just watching a movie with headphones and unresponsive to our questions. The machines had maybe 5 working flavors available. The rest were out of order. The frozen yogurt came out very watery and almost melted. The toppings were all crushed and sticking to the spoons. Everything looked like you were getting a candy from grams old candy jar. The Nutella bucket was a 3/4 full jar with a spoon stuck to the hardened Nutella on the bottom of the bucket. Needless to say, i didn’t get any. We went on to paying and were in shock when the order for 2 cups ended up being $28. Obviously their scale is rigged. Lastly, it had the taste of spoiled milk. I found a plastic piece in mine and the toppings were completely stale. I ate about half of it because it was expensive but couldn’t stomach it. My wife ate 3 spoons and said it was disgusting. I am shocked this place hasn’t been shutdown yet. I would definitely pass on this.

The white chocolate mousse tasted the same as it did 30 years ago. Glad they they havent messed with the flavor

I had no idea this place would’ve had this many bad reviews. I had a simple m & m cookie and was completely satisfied. It wasn’t the most extravagant cookie but it did the trick! The staff was nice so no complaints.

Toppings were very stale. Place did not seem hygienic. We had to use spoons for samples that leaked into a nasty overflowing tray. I think I picked up something.