Just left this restaurant not too long ago. It was the most shocking and worst experience I ever had. The random night shift waiter and manager are completely rude and unprofessional. They literally wanted us to move from where we were sitting to accommodate someone else. No one else was asked to be moved. Just us. I'm shocked and disappointed in the service I received. We just walk out. Something should be done about this as soon as possible. Our waiter Bra was amazing she should get a raise. She Possibly needs to train the manager and the other random waiter how to handle paying customers.
Bartender Anna Paulo was outstanding always checking on me
It wàs a great experience with friends there celebrating my birthday staff was very attentive and the food is great will surely go again with my friends who made special too
I have visited this location previously and never had any issues. Took my friend here for her birthday, we did arrive around 10pm so we’re assuming that’s why the service was not as good but as soon as we were seated we realized our booth was dirty and we kindly let the host with the long brown braid know and she did not offer to wipe it down and just told us to “move to a different table”. We ordered the calamari as an appetizer and we started eating it and realized it was not hot at all and we let our server know and offered to remake it for us, which we appreciated but then the food runner came out and said "heard you didn't like the first one".. which was never said by any of us, we just told them that it didn't taste hot & fresh. The second plate was amazing and we did not have a problem with it. All of our entrees were amazing, we all enjoyed our meals. However, we ordered the chocolate cake for our friend and the cake itself was spongy and a weird texture, not like a cake. Overall, the service was not that well, the food was kind of 50/50 this time, and I get it, it was later in the day but you should always make your guests feel welcomed.
The stuff is friendly. However the food was dry & extremely bland. We ordered grilled salmon and fresh mahi mahi and it was disappointing. Steak bowl was too spicy and impossible to eat. The water taste similar to chlorine. The atmosphere is even worse. Too noisy and you can’t even hear your friends near you. Never coming back.
Been to different locations and usually had a great time… but god please don’t expect good service from this location. If you want medium cooked meat, order *extra* well done, otherwise you will get raw meat. Bartender actually knows this!! If you complain, they still attempt to shame you that you are a liar. Just don’t go.