Taco Bell

Hands down the worst fast-food experience of my life so far. On both of my last two trips to this Taco Bell, I was sent away from the drive-thru window empty-handed after ordering and paying. On my first visit, they told me to pull around into the parking lot (no specific spot, which seemed like a bad sign) and they would bring the order out eventually. I waited around 20 minutes (with a lot of other customers in the same boat) and no one's order came out. Eventually I gave up and went inside, and it was like a ghost town behind the counter. After another 10 minutes or so, my order eventually showed up (with no indication they were going to let any of the people abandoned in the parking lot know about it), so I just counted myself lucky and left. I should've learned from that experience but I decided to try again, and it was worse. This time, when they kicked us out of the drive-thru, they said they were *closing* the drive-thru and we had to come inside. We went inside along with everyone else from the drive-thru and waited. Lots of time passed, no one's order came up. Eventually 30 minutes passed. I was foolish enough to flag down an employee and ask for an ETA and that did not go well. I think they mocked me for expecting a mobile order to be made when I arrived (it does specifically say in the app that that's the case). At this point I just asked for a refund so I could go home, and they told me that (of course) because I ordered online, I have to go fight with online customer service to get a refund (I don't ever expect to get one). tl;dr, this Taco Bell is basically non-functional at this point. Avoid it like the plague!!

First time here, just needed some food this morning. Was greeted with a lot of positivity from the manager, had a great short interaction with him.

The girl at the window was very nice but I had to wait a long time for my food. While I'm waiting a very large girl of color came to the takeout window and stepped in front of her coworker and placed her rear end against the window and began to shake it for about 30 seconds. I complained and they gave me not what I ordered. I will never go there again

I go out of my way for this location for a good reason. My order is always right and the staff is always incredibly kind, even when super busy, which is rare. The food is good and fresh and delicious every time (I go about once a week). I get a crunch wrap and other locations will forget the cheese, or give me the wrong meat, but never this one. It makes me so happy thank you to the workers <3 give them a raise!