Horrible customer service
Good food at great prices with friendly staff
Did not give me my Baja blast freeze
They Don't even read there orders right
Have a major glitch online ordering takes your money but doesn’t place your order then a big hassle to get it back an u have to go in to reorder your food ………an the managers are not much help either they just repeat them selfs to u then need to learn how to refund back to our cards it’s possible I use to do it all the time at KFC.
I like ordering take out here. They're quick and efficient. I think this is a good place to grab a quick bite.
The woman at the window was extremely rude she had a blonde messy bun. She saw me and didn't acknowledge me then was very rude when I asked for help. Her employee was very kind but this woman could be replaced.
I do not recommend (and I like Taco Bell) I live nearby, ordered on the App, and walked over to pick up. The lobby was closed, so I tried the drive-thru. They refused me service, "For my safety" and I was like, "Hey, I get it. Corporate policy." So I walked home, got my truck, drove back, annnnnnnd they refused me service AGAIN, for not ordering first? At 945am. I'm not sketchy. I ordered online. Loyalty member. I like Taco Bell. I just want my tacos. So I ask for the manager, like a Karen. She tells me she can't hand me my food (which is 5ft behind her) unless I drive around and re-order... so I ask to cancel my order (at this point its been 30mins since I ordered). She says she can't cancel my order (as the manager), tells me to call "Support." I'm like, "Look, we both know how calling Support goes... can I just have my food?" "Not unless you drive around..." After I walked home to get my truck and drive back to Taco Bell for my $9 of tacos, which were sitting so close I could read my name on the digital label. So I went home and called Support... they're closed. I just want to cancel my order.
Y’all forgot 2 things i bought. Absolutely ridiculous