The rudest and most illiterate people in fast food. I let them keep their nasty food and cancelled the UE delivery.
Hard to get to from north bound Reagan Blvd. Hard to leave on SR434 westbound. Even though almost nobody patronizing and no one in line ar registers we were asked to use kiosk to order. The menu choices are numbered on overhead menu. On kiosk the items aren’t numbered so you have to scan down reading all to find your choices. It was 7:30 pm and fewrer than 6 people it took a long time to get order. We are vegetarian so had beans on Mexican Pizza and tacos instead of beef. Beans had clearly been sitting for long and were thick and crumbly. All they had to do was add some water to revive the beans. Thick crusty beans in the tacos, Almost no sauce or cheese and thick pile of beans in center of pizza with none on the rest of the stale tortilla. This was truly the worst food presentation at a Taco Bell I’ve ever experienced.
We literally waited 15 minutes for our dine-in order. It’s like they completely ignored everyone inside the restaurant and only filled the drive-through orders for 13 minutes before even attempting the dine-in orders. I literally saw cars pulling into the line after placing my order, and I saw those same cars leaving with their food no more than 5 minutes later. Fast food? Not a chance…
There is no customer satisfaction.
Got my order wrong. And the over weight black lady working the drive thru on 02/19/24 was very unpleasant and flat out rude when I asked for sauce cause it wasn’t offered to me she rolled her eyes as if I was the inconvenience. If you hate your job that much and are that miserable you shouldn’t be working in food service. It’s always something with this particular Taco Bell.
It's sad they won't take an actual order at the register. And when you try to ask a question they just say use the kiosk