Taco Bell

The worst experience ever. Looks like IM NOT THE ONLY ONE. Pulled up to pick up a mobile order and “manager” says we don’t have it. Refused to look at my order number, provide assistance or ANYTHING. Of course I was frustrated at this and then was told to LEAVE. Called back and the “store manager” (Jen, apparently) also had no solution. Save ur time and blood pressure - do not go here. I’ll be reaching out to corporate to file complaints on how disgustingly rude the staff and manager(s) were.

I drive to this location from Avon for the experience. The employees are always so nice on every shift, our food is ALWAYS correct & given timely, the staff gives your kids a nice experience if they notice them in the car. I’m confident if something wen my wrong with your experience, it was your fault - not theirs.

Forgot a $0.65 sauce on a previous visit. I was on lunch and they were in a lunch rush so I let it go till my next visit as I'm a regular being close to my work. The manager became very rude and started talking down to me saying he had no proof that they forgot the sauce and just walks off apparently just done with me as a customer and refuseing to replace the item that i have already paid for... the $.065 sauce that I literally get with every meal 2+ times or more in an average week. I'm there so much, half the drive thru people know me! So, very begrudgingly I pay for the sauce...again...and drive off only to park and take two bites of my burrito and getting nothing but dry rice both times. I open it up to find my $1.70 in steak added to my cheesey bean and rice got me a grand total of 3 small peices of steak and a burrito that was practically nothing but rice and bean. Furious at this point I returned the food, giving the rude manager from before the bags and demanding a full refund only to be told that he can't refund a mobile order and I have to go through the app. So since I have have to waste my whole lunch break writing to taco bells mobile app to get the money back from the screwed up order that I had to pay extra for after a previous screw up and being treated like some kind of scam artist over a $0.65 sauce cup then I figured I'd waste a little more time putting them on blast for how not to do business.

This Taco bell is always disappointing, it has made me stop eating Taco bell. I wouldn't even give it 1 star but that's the lowest, the workers and building is disappointing.

placed an online order and when i arrived to pick it up, the staff claimed they never received the order. instead of trying to make it right, they claimed i never placed the order despite me showing them a screenshot of my bank account with the payment to taco bell and a screenshot of my order. we were finally able to speak to someone that agreed to just remake the entire order, but by the time we finally received the food, my fiancé and daughters food was cold. they gave us coupons, but this service does not encourage a return visit.

Seemed to be a good Taco Bell they prepared the order correctly with no problems