I walked into a completely empty store after already submitting a mobile order. It took quite a while for somebody to acknowledge me and all they said was use the kios to order. I said I've already placed an order. I'm here to pick it up if somebody would serve me. Upon receiving my food my order was correct and the food was made properly.
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Feb 2024
They have decided that customers need to use a large touch machine to order our food. Robots are next. I will not return to that Taco Bell.