Taco Bell

Good food, good service not the cleanest parking lot

It's an older store model which might initially turn some off thinking old store, poor staff and service, but they really show up at this TB. The managers are engaged and friendly, food is fresh and 99.9% always right, this is probably the best fast food for like 3 miles.

They must've hired a Polish taco tech.

The staff are always friendly here!

After ordering a meal, at the drive-through, for my wife, I attempted to order something for myself. I was told by the order taker that vegetarian meals could only be ordered online. At the pick up window, the store manager confirmed the statement, made by order taker. I was confused, as I have ordered vegetarian meals at Taco Bell pick-up windows, up and down the East Coast, for years. However, in this instance, I was instructed to place the order online and wait five to eight minutes (according to the app), and then return to the window. Being unfamiliar with that ordering option, I asked the manager if ordering on line would place the order with her and she said it would. I pulled into a parking space, placed the order, and waited. While doing so, I noticed that a store other than the one in question had received the order and payment. I went inside to speak with the "manager", who took no responsibility for the bad information. She was rude and disrespectful. She demonstrated poor customer service skills. Most importantly, for me, she served as a horrible example for the crew with the misfortune to serve under her, so called, leadership. Having spent some time in my life, working in various Customer Service situations, I certainly understand that in the profession, no matter the level or environment, the days can be long and arduous. For that reason, when I have encountered less than pleasant challenges due to less than pleasant treatment from supposedly trained Customer Service Professionals, I have only asked that they are reminded of the core of their mission and that, as the situation warrants, they be retrained. I spoke with the Corporate Customer Service Office about this incident and shared my unpleasant experience. In breaking with my usual approach, I didn't suggest retraining for the grossly unprofessional manager. Neither did I suggest that she should be terminated. Although, I am not convinced that she shouldn't be.

Ordered delivery from the Taco Bell app. Everything was perfect & Delivery was quick. Very impressed!