Both the store and district managers should be ashamed. This location is running horribly. Pro tip - you shouldn’t have miserable staff interacting with your customers. Even after saying “hello” in an upbeat manner, not a word from the girl working the drive-thru. I like Taco Bell every now and then, but these poor excuses for employees need terminated or I’ll terminate myself a customer. Manager! What in the world are you doing??? Step it up… you can do WAY better!!!
I ordered a regular breakfast cruchwrap (eggs, hashbrowns, no meat, no cheese) and was given the 'California' version that includes tomatoes. I went back through the drive through and tried clarifying my order and was given non-breakfast crunchwraps. When I went back and said that my order was still wrong, not what I wanted and what I paid for, I was told they couldn't keep remaking my order and that what I was given was what I ordered. It was not what I ordered and I was sent away. Worst service I have ever experienced at a taco bell.
Food was OK. Tortillas were stale. Service reflected management.
Ordered on the kiosk and waited almost 30 minutes. Was ignored by every single employee, even though I went up to the register. Finally they brought my order over from the drive thru queue!! Had been sitting there for 20+ minutes!!! Terrible service.
Took 40 minutes to get through the drive through (6 cars including me) just to get soggy, ice cold nachos without the meat I payed extra for. This location is clearly horribly managed. Also this location has ignored vegetarian customization on 2/3 orders of our past orders
I waited for over 50 minutes with no other customers inside and barely anyone in the drive thru. I repeatedly asked where my order was and was told it was coming. After 50 minutes they finally gave me my order and said they forgot( even though I was continuing to ask). Even after all that time I was only given half my order. Once they brought the other half of the order, it was wrong but I was so done I just left. Worst service for a fast food place that I have ever been to. Will never return to this location.
This location will accept online order when they are not even open. Impossible to get a refund. I will never come to this Taco Bell again.