The person at the counter has terrible customer service skills. Firstly, no greeting, my advice to the owner you need to do more to hire competent/friendly staff. Issue description: Ordered 2 slices of banana walnut cake priced at $3.75 each (see image - attached evidence), the unfriendly employee rings me up for $4.00 each. When I point out the obvious price discrepancy (as a matter of principle) he says he can't do anything and then proceeds to try and argue his way out. I mentioned instead of arguing with a customer find a way to correct the issue. I got some incoherent response. So I ask for the manager and guess what? No surprise, the manager was not helpful either. I'm definitely not going to recommend this location to anyone.
The coffee was delicious and I loved the atmosphere of the shop. It's definitely busy and seating is limited.
food and drinks are tasty but i would give 0/5 stars for the service if possible. i’ve been here many times since moving around the corner and the staff is always extremely unfriendly and the phone is never answered despite my attempt to call the store multiple times on different days at different times. i always arrive at the shop to discover that the store phone is working just fine, and the girl at the front on her phone. really hope management will do something about their staff :/
Living next door, this is my go to coffee shop in the neighborhood. Coffee tastes good and staff is amazing!
Busy store and excellent voodoo child drink. The atmosphere is relaxed and comfortable.