sweetgreen

Really good salads!

Yikes. Ordered for delivery and was really disappointed on what I got. Salad looked nothing like they displayed it to be. The sweet potatoes especially were not even roasted /cut in blocks? But thinly sliced and not even cooked. I thought the sherman oaks one wasn’t that great, this is by far worse. Haven’t dined in, so can’t speak for that.

This location is closed on Sundays after 9 please change your times

I got the Crispy Rice Bowl with Spicy Cashew Dressing. This is the best salad I ever had. This will be my new lunch spot. I will probably eat here every day because they have such a good variety of solids and because I tried this one it was And it was so good. I want to try everything on the menu now

Went there for first time. Was helped rather quickly. After that the person helping me talked to the person in front of me and more so with the person behind me. They were saying they were ‘naughty’ for Christmas and had a great time. When I received my order, it was given to me without uninstall or napkins. I found this out after getting to where I was going. All the while they were still talking to the person behind me and never acknowledged me when they pushed my salad over the counter to me without looking in my direction. I’m sorry I left a tip. My tip for people reading this is don’t go here.

My recent visit to Sweet Greens in the Willis Tower left me with mixed feelings. While I've enjoyed their salads in the past, my most recent experience was far from satisfactory. It seems that the staff's commitment to their job takes a nosedive after 3 pm, leading to an unfortunate encounter that left me disappointed. First and foremost, the lack of professionalism displayed by the staff during my visit was concerning. When I ordered a simple guacamole green salad, I expected a reasonable level of customer service. However, the employee tasked with cutting avocados seemed visibly upset and even used profanity while preparing my order. This behavior was both unprofessional and unacceptable in any dining establishment, let alone one located in the iconic Willis Tower. What bothered me even more was the overall attitude of the staff during this late afternoon visit. It felt as though Sweet Greens had transformed into a playground after 3 pm, with employees seemingly more focused on socializing and playing around than on serving customers. This lack of dedication to their job responsibilities is inexcusable, especially when they don't close until 5 pm. In an environment like the Willis Tower, customers have certain expectations regarding service and professionalism. Sweet Greens should prioritize hiring individuals who take their roles seriously and genuinely care about customer satisfaction. It's disappointing to see such a reputable chain neglect these essential qualities. I hope that Sweet Greens in the Willis Tower takes steps to address these issues, as I would like to continue enjoying their salads without the added frustration of unprofessional staff. Until improvements are made, I may need to think twice about returning to this location after 3 pm.

As usual, my issues are not at all with the employees or the food. Instead, it’s with the management and the company. 1. Why did you get rid of the super Green goddess? It was the best. They’re still able to make it for me, but it takes a lot more work 2. Why did you introduce tipping? It’s not my job to pay your employees. I buy the products and then that’s on you. 3. This only ever has one person on the line when I come in. You should staff at least two especially at lunchtime.