Super Fusion Brookline

03/16/2023 Hi the chef, I’m waiting for your response. Could you let me call the police and continue to discuss the below case at your restaurant? And then we can tell the people here who made a lie and who is wrong. Hi the chef, I put my response here, please read it. It’s a horrible experience and never go there again. It was my first time to call this restaurant and made an order there at 7 pm last Friday. The female staff who answered my phone call told me I could pickup my order after 35 minutes. I arrived in the restaurant at 7:35 pm and this staff confirmed my order and said I needed to wait for a couple of minutes. The restaurant was not clean because no one cleaned the table after the customer ate and left. I was waiting there until all 5 customers coming earlier than me picked up their order and left. At 8:00 pm, I realized the staff already started to call the customer who arrived in later than me to pick up her order. I asked why they let me wait for over one hour even they told me I could pickup my order in 35 ~ 40 minutes. The chef said there were a lot of orders that day and the pickup time was just an estimate. I said I came on time and the staff told me clearly to wait for a couple of minutes after confirming my order. It was not a couple of minutes, I waited there for over 25 minutes even I arrived there after 35 minutes of making an order. I also said they didn’t keep their promise to the customers about pickup time. The chef became mad and he canceled my order. In addition, he said he didn’t sever me. This is an unbelievable place without a basic business manners. I wasted 70 minutes there and finally they canceled my order because I complained. Don’t trust their words regarding the pickup time. Added my response: Hi the chef, I answer your response here. On Friday, I asked you several times to show the receipt that I ordered, you didn’t show that. Please put my order receipt here if you want to let other people know you didn’t make a lie. You didn’t keep your promise to give the food on time and now you still made a lie here, that’s the reason why other people also wrote the review here to complain about your pickup time issue. You are lying and don’t try to improve your service, that’s the reason you can’t stop the customers to tell their stories about your pickup time issues here. Yes, I didn’t want to argue with you in the restaurant and thanks for other customer called the police. I explained to the police what happened and the another police who talked with you said you refused to serve me. I told the police that was not fair and you did wrong things. As I had a meeting at 8:30 pm, I had to leave and gave up on arguing with you at 8:10 pm. Could we meet at your restaurant again and call the police to continue to discuss this issue? Let’s show who made a lie here through the report from the police.

Really really good sushi. Lunch special was great too! Vegetarian options: VEGGIE MAKI COMBO

Best sushi we tried in the Boston area. Will definitely come back.

Really good sushi

Excellent takeout spot

large menu, good prices, delicious! be sure not to accidentally end up at the other sushi place a few doors down Vegetarian options: vegetarian maki combo with miso soup, $11 vegetable gyoza, $6

Skilled talented Sushi chefs Gentle people FRESH DELICIOUS