I've been coming to this place for well over 10 years. All of the sudden my phone number is no longer in their system and I have lost all my rewards. Also, they now charge you a dollar extra for no ice but they don't tell you about it until you look at it and find it yourself on the receipt. If you're going to charge people extra, you should say something. Don't just try and conceal it and take people's money. Be honest because a lot of people are going to pay for it either way but dishonesty is a problem. Being sneaky and not saying anything is a problem. So not only have I lost a $5 reward, you also got another $2 out of me and didn't even tell me. Thanks for nothing... Businesses keep getting more and more shady!