Ratings of Subway

google
Google
3.8
(222 Reviews)
yelp
Yelp
2.3
(3 Reviews)
tripadvisor
TripAdvisor
2.5
(3 Reviews)

Happy Hours & Specials

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Photos

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Location & Hours

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

417-435 S Grand Ave E
Springfield, IL 62703
Monday
9:00 AM - 10:00 PM
Tuesday
9:00 AM - 10:00 PM
Wednesday
9:00 AM - 10:00 PM
Thursday
9:00 AM - 10:00 PM
Friday
9:00 AM - 10:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM

Recent Reviews

google
Feb 2024
Great place, just under staffed right now. Always a good experience.
google
Jan 2024
Had a pregnant woman in the restaurant screaming at both customers and another employee. Management did nothing even though, per the pregnant womans admission, her boyfriend was an employee. Management just stood there making sandwitches and said nothing as the pregnant woman threatened to follow a customer home to "beat her @$$" among other threats of violence. The only one who said something was another employee who attempted to stop the pregnant woman's tirade and stream of curses by telling her she couldn't act and talk like that in the restaurant. The pregnant woman responded by continuing to curse, scream, and threaten the girl working, saying she'd hurt her too. Again, management did nothing and said nothing as their customers, and now an employee, were threatened and berated. The situation could not have been handled worse, and the supervisor on duty didn't seem to care. Save yourself the drama and pick a different Subway. Maybe one that values their customers and employees enough to stand up for them and ask verbally abusive people to leave the premises.
google
Jan 2024
Marlin macfall is a good worker he works at All the subway spot and what crazy I went to every one I went to this location and saw him and he told me they traded him to this location and with that he was ready to do his part of this location he is a good worker my homie
google
Oct 2023
Ordered steak sub and got chicken. Customers waited on in front of people waiting etc. It was chat time for the 2 working. No concentration...
google
Oct 2023
Free sandwiches for homeless and others have to pay is an interesting business model.
google
Oct 2023
Great service. The manager womderful help
google
Sep 2023
I went through the drive through at 4:57 p.m. on August 30, 2023, to order a sub for my son. I ordered a foot long meatball sub toasted on white bread with American cheese, light lettuce, black olives, banana peppers, and tomatoes. I delivered it. Then I got a call after my son had taken a few bites that it had mayonnaise and onions on it. He tried to eat so I would have to go back, but I had to pass by the place on my way home. I went with my son on the phone. They said I had to go back to get the sun before they could reimburse me or make a new sub. I went back to get the sub. I returned with the sub , and then they asked for the receipt. I kinda of slammed it on the counter. They said I didn’t need to do that. I apologized for that. They made the sun and still messed it up. They didn’t use the right bread. They used Italian instead of White. I did all this from 4:57 p.m. to 5:45 p.m. I have been going there for awhile, and this was the first bad experience. They didn’t even offer a cookie for the inconvenience. They were actually rude. There were 2 employees working. The lunch crew seem nicer.

Frequently Asked Questions

What is Subway's rating?
Subway is rated an average of 3.8/5 stars across various online platforms.