Ratings of Subway

google
Google
3.5
(105 Reviews)
yelp
Yelp
2.2
(13 Reviews)

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Location & Hours

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

11211 New Hampshire Ave
Silver Spring, MD 20904
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 10:00 PM
Wednesday
8:00 AM - 10:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Sunday
9:00 AM - 9:00 PM

Recent Reviews

google
Mar 2024
Great service
google
Feb 2024
They never sealed my sandwiches even i call and let them know in advance. This is not safe at all
google
Feb 2024
$13 for a single slice of roast beef. This is the most depressing sandwich I’ve ever seen.
google
Jan 2024
An order was placed online by my co worker via Uber eats when came to pick up the order for us because she does not drive they wouldn’t allow me to pick up her order without giving a phone number. Out of the 3 sandwiches one was mine that I’ve already paid my co worker for. I have never experienced a Uber eats order like this before plus it made me late for work because the order was not ready.
google
Nov 2023
Horrible customer service. The workers can’t get your order right because they are too invoked in personal matters.
google
Sep 2023
DONT SPEND MONEY HERE!! Staff is rude! They told a customer it was her fault her food wasn’t delivered!
google
Sep 2023
I was so hungry. I stopped at this store for a sandwich. It was nice and clean in the store.
google
Sep 2023
I ordered a sandwich that cost $8.49 but they charge me with a different sandwich that cost $9.59 very desonest
google
Sep 2023
Chileeeee I stopped in here once and never again. My friend recently just ordered and apparently the staff was rude so I’m going to pay them a nice little visit.
google
Aug 2023
I eat subway subs 7 days a week at many locations, since i live in whiteoak area i gave this location a try. Before even entering inside, the bread warmer looks filthy from the outside and i was so amazed by it so i took a snap of it and entered. I ordered the same sub i order at every location, steak and provolone cheese with black olives and mayo. Thats it. When i took my first bite, i could tell right away something wasnt right, it had an after taste that i can feel in my nose. Gave it a second bite and right away knew something was not right so i told the employee working there that my sub tasted weird…there were two employees there that time. An indian lady in her 50s and a spanish woman in her 30s. They both acted like they didnt hear me first, I repeated what i said and then the indian lady came closer and said “our subs are loved by everyone and nobody complains” like this is easily the dumbest excuse i ever heard…i dont care if the whole of USA comes here and buys from u but the sub dont taste right so i told her to give me another sub, the chicken teriyaki. The Indian lady (unsurprisingly) said “u want to pay the same price?” Thats when i got annoyed and told her i already paid for my sub and just took a bite of it and want a new sub ofc without paying again. Even their own receipt says “if u dont like our sub, we will make it right” and showed her what their own receipt said. Then the spanish lady started making my sub ( i believe the inidan lady runs the place) while making my sub the Spanish lady repeated what the indian said “everybody like our sub” i was like it doesnt matter if everyone else like it, it doesnt taste right and i eat this sub everyday.. she replied “yeaa it matters” then the indian lady interrupted and said “ maybe u added a new sauce or condiments u never tried before” I said to her “ u know food can go bad right?” Shes like “yea i know but our meats is fresh and I checked the date balh blah” it doesnt matter if u checked the date, food can go bad regardless. I told her to taste it and the inidan said “im vegetarian “ then told her to make her other employees taste it, i was literally giving them a positive suggestion for a better tomorrow. They still stood by their statement stating i was the issue and not the food. Places like this are the ones that will never feel accountable for their actions and tey to blame the customer for complaining. I aint no karen, i rarely complain on anything that happens to me. I always let things go. But this subway even before entering gave me a weird dirty vibe, and my guts were right. And even after getting my teriyaki chicken, i got a cup to get soda from the machine and after filling it and sitting to enjoy my meal, i saw something floating inside my cup. I spilled it and added soda in it again. I didn’t even say a thing about that. I just took couple bites of the teryaki cuz everything just felt dirty to me and generally most subways are very clean. Avoid this subway store at any cost. Just go to another location. If this review page lets me post a picture, i will post the pic of the bread cabinet that is visible from outside. Worst subway experience ever, from the atmosphere, the food and the customer service. Trash Trash Trash

Frequently Asked Questions

What is Subway's rating?
Subway is rated an average of 3.4/5 stars across various online platforms.