Subway

Ordered for delivery through the Subway app on 2/14. I was delivered the wrong order, which I was taking to have lunch with my daughter at school. I called several times over 20 mins to try and get a resolution before lunchtime and no answer. I put my issue in on the website later that afternoon and got a reply. The reply included excuses on why the wrong order was delivered and asked how I placed my order. The next reply was more excuses on why the phone wasn’t answered, due to one person working busy lunch rush (it was 9am), claimed her husband working tried to call me back which is untrue I had no incoming calls and offered to “replace my sandwich” though my order was $25 and for 2 meals. 3rd reply email was again, more excuses on why things weren’t handled correctly, and finally an offer to refund my order that I did not receive. I sent back a screenshot from the app which included my order time and order number, amount I paid, card payment info so they could find the order and process the refund. Well here we are 2 weeks later and now I am not receiving responses to my last 3 emails inquiring about the refund that she said she was “happy to process” for again, food I never received. AWFUL customer service from the owner/manager or whatever she is.

Locked the door as another customer was walking out and hid in the back right as I was pulling in at 9:30 (30 min before they close

The worst Subway I've ever been to and I've been to alot! The 2 women were terrible, they didn't want to be there and they made it known. Very rude!! The guy was great. Never again will I go!! T & T

Long line and slow moving

Service is only 5 stars during day. At night it's - 5