They rush for no reason even when there’s no line smh ♀️
I went to subway yesterday & got the tuna & cheese foot long. Austin made my sandwich perfect. He used the right amount of topics and he was so kind. Thank you Austin for making my experience at Subway in Poway so great!
I came there to grab a sandwich on 1/6 and even though i was there at 8:30 and store was suppose to open till 9. I was told that they are closed May they hired a staff who is not given a proper rating
I wish I could put negative stars! I'm not one to write reviews that are negative. However I must say my experience with Subway hasn't ever been the best. Their new advertising states fresh cut meat. It's NOT! They slice and stock the trays. It's not to order. I decided to give them another chance due to new advertising. We walked in to Poway store, we were ignored as if we didn't exist for 5 plus mins. Finally we were acknowledged with an annoyed employee with NO personality or consideration of why we were there. I wanted to leave but had to see how this continued. It just went down hill from there. After step by step telling employee how we wanted our 2 sandwiches. (Yes, normal procedure) I then had to repeat what we just had her make to pay for it. I then had to walk her through what should be a normal thing dealing with a small gift card to credit a partial charge. Needless to say I will never step foot in a Subway ever again! I sent email to their CS email, I was acknowledged with an a apology from "The Store Owner". It's sad to see where labor cost for so much more money these day's has gone so terribly backwards on customer service in some businesses.
I called 3,times to order but no one answered!!!
Placed an online order around 5pm..Nov. 8,23. Sandwich was missing cheese and bacon, was not Toasted and not double meat, which is what it should've been. And...they forgot my cookies.
Staff very friendly. We had a gift card that their reader couldn't read.
The Hotshot Italian Sub is unbelievable. The sub was excellent and everyone is very friendly. I will be back! Good job
Big Shout out to my guy Richard who made my sandwich this morning. Great customer service, and the restaurant was neat and clean.