Walked in at 7:10 .No customers in the store when we walked in the associate looked up and saw us & continued to finish making the sandwich. No acknowledge to either one of us. We stood right there as she finished, another associate comes from the back & looked at us (like what are y’all doing here)? The lady walks away as I say Hi ( no acknowledgment again) I say how are you doing? she says fine & continues to walk away.. Rude & Bad customer service. We walked out and went Jersey Mikes
Kaden was the person who served us. he did not have any interest in working there. zero customer service skills.
I went to the store about 5 minutes before close. I don't ever do that because I know employees are trying to go home but I did this time. The two young gentlemen closing were the sweetest and most polite young men I've met in a long time. Those 2 dudes deserve a bonus! They went above and beyond for my daughters BLT so mad props to them!
Eat here often. Sandwhich is usually good and service is quick. People are friendly enough. Have rarely had issues until I started ordering their chocolate chip cookies... For some reason, they refuse to give them out. The past five, yes five, times I've tried to order chocolate chips cookies via doordash delivery, they either don't have them or give me every single other cookie but the chocolate chip ones. Yet when I come to pick it up in person suddenly they have them fresh out the oven... Wasting my time and money just because they can't pop a few in the oven. Very irritating.
Not sure what happened but this location has screwed up enough orders that I will be going elsewhere. Sry :( Parking: The parking lot for the portion of the strip mall is a little cramped. If you have a bigger vehicle I'd recommend parking on the right as you go in (opposite site of lot from Subway and other shops). Means a small walk but it is a small parking lot so acceptable.
morning staff is wonderful but whoever the two young men who work the closing shift are completely unprofessional, rude, and sloppy. all the ingredients were thrown everywhere and mixed in with each other, and they never changed gloves. we had walked in around 9pm and they were complaining that they had more customers. again the morning staff with tammy is absolutely amazing but the closing staff is absolutely disgusting.